Global Employee Relations Manager - Performance & Compliance

Mastercard; Lisboa; Presencial; EUR 55 000 - 80 000; Tempo integral

Resumo da oferta

Mastercard seeks a Manager, Employee Relations Advisor to join the Global Employee Relations team. You will work with People Business Partners, employment law, and stakeholders to support performance management processes and foster a fair, productive work environment.

You will advise, coordinate investigations, assist with probation decisions, and help train managers on best practices while ensuring compliance with local laws and Mastercard values.

Qualificações

• Strong analytical and fact-based decision-making skills.
• Knowledge of employee relations policies and business practices.
• General knowledge of employment laws and regulations.
• Ability to work in a global, matrixed environment.
• Excellent verbal and written communication skills.

Responsabilidades

• Assist in administration of performance management processes.
• Provide advisory guidance to employees and managers on performance tools.
• Respond to inquiries about performance issues and provide support.
• Assist in resolving performance-related conflicts and concerns.
• Participate in investigations related to performance issues.
• Help ensure performance evaluations are completed accurately and on time.
• Prepare performance-related documentation including Coaching Plans.
• Advise on probation, extensions, and probation failures.
• Coordinate training sessions on performance management best practices.
• Provide policy/process guidance to People Business Partners and managers.
• Partner with internal counsel, compliance and partners to manage employee relations issues.
• Build cross-functional relationships across geographies.

Conhecimentos

Analytical thinking

Decision making

Cross-functional collaboration

Communication skills

Discretion with sensitive information

Change management mindset

Formação académica

Bachelor's Degree

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Mastercard seeks a Manager, Employee Relations Advisor to join the Global Employee Relations team. You will work with People Business Partners, employment law, and stakeholders to support performance management processes and foster a fair, productive work environment.

You will advise, coordinate investigations, assist with probation decisions, and help train managers on best practices while ensuring compliance with local laws and Mastercard values.