Global Ecommerce Service Delivery Lead

VML Enterprise Solutions; Faro; Híbrido; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A global digital solutions provider in Faro, Portugal is seeking a skilled Service Manager to coordinate eCommerce services and develop customer relationships. The ideal candidate will possess excellent leadership and communication skills, alongside a strong background in support management and problem-solving. This position offers a competitive benefits package and opportunities for career growth.

Serviços

Discretionary bonus scheme

Training opportunities

Medical insurance

Competitive pension

Qualificações

• Proven track record in building and maintaining strong relationships with customers.
• Extensive experience in a Support function.
• Working knowledge of ITIL v3 processes framework.

Responsabilidades

• Co-ordinate the contracted eCommerce service to customers.
• Develop and maintain a good customer relationship.
• Be the primary point of contact for the customer.

Conhecimentos

Excellent communication skills

Strong analytical skills

Leadership skills

Problem-solving skills

Time management skills

Descrição da oferta de emprego

A global digital solutions provider in Faro, Portugal is seeking a skilled Service Manager to coordinate eCommerce services and develop customer relationships. The ideal candidate will possess excellent leadership and communication skills, alongside a strong background in support management and problem-solving. This position offers a competitive benefits package and opportunities for career growth.