German-Speaking Support Agent — Lisbon On-site w/ Relocation

Hiring International Academy; Cascais; Presencial; EUR 13 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Training & coaching

Private health insurance

Career progression

Relocation support

Resumo da oferta

Hiring International Academy in Lisbon, Portugal is seeking a German-speaking customer support agent for an on-site role. You will assist German-speaking customers via phone, email and chat, resolving inquiries and technical or account issues in an international team.

Relocation package is included, with full training and career growth opportunities. The position offers a monthly gross salary of around €1,200 with 14 salaries, plus bonuses and allowances.

Qualificações

• Fluent German (C2) + English (B2+).
• Customer-focused and strong communication skills.
• Basic computer skills and problem-solving mindset.
• Must already be in Portugal or willing to relocate.
• EU citizenship or valid Portuguese work permit.

Responsabilidades

• Support German-speaking customers via phone, email & chat.
• Handle inquiries and resolve technical or account issues.
• Deliver high-quality customer service in an international team.
• Work rotating shifts in a structured 24/7 environment.
• Full training and career growth opportunities provided.

Conhecimentos

German language

English language

Descrição da oferta de emprego

Hiring International Academy in Lisbon, Portugal is seeking a German-speaking customer support agent for an on-site role. You will assist German-speaking customers via phone, email and chat, resolving inquiries and technical or account issues in an international team.

Relocation package is included, with full training and career growth opportunities. The position offers a monthly gross salary of around €1,200 with 14 salaries, plus bonuses and allowances.