German-Speaking Social Media Specialist — Porto (On-site)

Cross Border Talents; Porto; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading recruitment agency is seeking a German-speaking Social Media Specialist to join their customer experience team in Porto, Portugal. This role involves addressing user inquiries across various platforms, maintaining performance metrics, and ensuring compliance with community standards. Ideal candidates will possess strong customer service experience and fluency in German and English. The position offers competitive pay and benefits, including private health insurance and opportunities for career development.

Serviços

Private health insurance

Paid training & career development

International environment

Qualificações

• Strong customer service background with focus on KPIs and performance metrics.
• Experience in social media or digital operations is a plus.
• Communicative and comfortable with shift work.

Responsabilidades

• Handle user inquiries via social media, chat, email, and comments.
• Investigate issues and provide accurate solutions.
• Follow KPIs and performance metrics.

Conhecimentos

Customer Service

German (B2/C1)

English (B1+)

Social Media Experience

Attention to Detail

Descrição da oferta de emprego

A leading recruitment agency is seeking a German-speaking Social Media Specialist to join their customer experience team in Porto, Portugal. This role involves addressing user inquiries across various platforms, maintaining performance metrics, and ensuring compliance with community standards. Ideal candidates will possess strong customer service experience and fluency in German and English. The position offers competitive pay and benefits, including private health insurance and opportunities for career development.