German-Speaking Customer Support Specialist for Growth

Cross Border Talents; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A leading customer support provider in Lisboa is seeking a German Customer Support Representative. The role involves providing top-quality service to German-speaking customers through various communication channels. Ideal candidates should be fluent in German, have strong problem-solving skills, and be capable of multitasking in a dynamic environment. This position offers a competitive salary and opportunities for career development.

Serviços

Competitive salary

Performance-based bonuses

Career development programs

Health & wellness benefits

Qualificações

• Fluency in German and proficient English required.
• Previous experience in customer support is preferred.
• Ability to multitask and work in a fast-paced environment.

Responsabilidades

• Respond promptly to customer inquiries in German.
• Resolve product or service issues effectively.
• Document interactions in the support system accurately.

Conhecimentos

Fluency in German (C1-C2 level)

Proficient English (B2 or above)

Excellent communication skills

Problem-solving skills

Empathy and patience

Strong computer skills

Ferramentas

Zendesk

Salesforce

HubSpot

Descrição da oferta de emprego

A leading customer support provider in Lisboa is seeking a German Customer Support Representative. The role involves providing top-quality service to German-speaking customers through various communication channels. Ideal candidates should be fluent in German, have strong problem-solving skills, and be capable of multitasking in a dynamic environment. This position offers a competitive salary and opportunities for career development.