German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire!

BrightPathcompany; Lagos; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A dynamic international company based in Porto, Portugal, is seeking a German-Speaking Customer Support Agent to join their top-performing team. The role offers relocation support, excellent career growth, and comprehensive training. Candidates must be fluent in both German and English and possess strong customer service skills. This is an urgent opportunity with a friendly, supportive work environment and various exciting benefits.

Serviços

Relocation Package

Career Growth

Comprehensive Training

Health insurance after six months

Performance-based bonuses

Discounts and gym memberships

Qualificações

• Native or fluent German speaker with fluent English (written and spoken).
• Proven experience in customer service (preferred).
• Flexible schedule, willing to work shifts from Monday to Sunday.

Responsabilidades

• Assist customers with inquiries related to airline services via phone, email, and chat.
• Provide professional, empathetic, and effective solutions to customer concerns.
• Collaborate with a global team to deliver an outstanding customer experience.

Conhecimentos

Fluent German

Fluent English

Customer service skills

Problem-solving mindset

Interpersonal skills

Formação académica

ECDL certification

Descrição da oferta de emprego

German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire!

Location: Porto, Portugal
Employment Type: Full-time
Language Requirements: Native or Fluent German + Fluent English
Position: Customer Support Agent – German Market

Are you fluent in German and English, and ready to start an exciting career in a supportive and dynamic environment? We are urgently hiring Customer Support Agents to join a top-performing team in the airline industry. Based in the vibrant city of Porto, Portugal, this role offers excellent relocation support and opportunities for growth.

If you’re passionate about customer service, enjoy solving problems, and are excited about working in an international setting, this is your chance!

Key Responsibilities

• Assist customers with inquiries related to airline services via phone, email, and chat.
• Provide professional, empathetic, and effective solutions to customer concerns.
• Resolve issues efficiently while maintaining high service quality standards.
• Collaborate with a global team to deliver an outstanding customer experience.

Requirements

• Native or fluent German speaker with fluent English (written and spoken).
• Proven experience in customer service (preferred).
• A proactive, problem-solving mindset with strong interpersonal skills.
• Basic computer proficiency; ECDL certification is a plus.
• Flexible schedule, willing to work shifts from Monday to Sunday.

Why You’ll Love It Here

• Relocation Package: Includes flight tickets and three weeks of accommodation to help you settle in Porto.
• Career Growth: Opportunities to advance within the company.
• Comprehensive Training: Full onboarding to prepare you for success in the role.
• Exciting Benefits:
  • Health insurance after six months.
  • Performance-based bonuses.
  • Discounts, gym memberships, and more!

This is an urgent opportunity—apply now and join a supportive team in the heart of Porto!

Don’t wait—upload your CV in English today and start your journey in one of Europe’s most exciting cities!