German speaking Customer Support Agent

Phiture; Braga; Teletrabalho; EUR 25 000 - 35 000; Tempo parcial

Resumo da oferta

A global BPO company is seeking a German-Speaking Customer Service Assistant to provide remote support. Responsibilities include assisting customers across multiple channels, ensuring effective issue resolution, and collaborating with the team. Ideal candidates are fluent in German, possess excellent communication skills, and are flexible with working hours. Attractive salary and professional growth opportunities available.

Serviços

Competitive salary

Performance incentives

Exclusive travel perks & discounts

Professional growth opportunity

Supportive multicultural environment

Qualificações

• Professionally fluent in German and good command of English.
• Experience in customer service is a plus.
• Strong communication and problem-solving skills.
• Ability to adapt and learn tools quickly.
• Detail-oriented and organized team player.
• Willingness to work flexible 24/7 shifts.

Responsabilidades

• Assist customers through various communication channels.
• Provide accurate support and update internal systems.
• Maintain strong customer relationships by resolving issues.
• Collaborate with team to meet performance targets.

Conhecimentos

Fluent German (C2)

Good English (B2+)

Communication skills

Problem-solving skills

Customer service experience

Descrição da oferta de emprego

We're Hiring: German-Speaking Customer Service Assistant

Location: Braga, Portugal (Remote)

Work Model: Fully Remote

Contract: 6 months (with option to extend or go permanent)

What You'll Do

• Assist customers across phone, email, chat, and social media
• Provide friendly, timely, and accurate support while updating internal systems
• Build strong relationships by ensuring effective issue resolution
• Share feedback and suggest improvements to processes and services
• Work collaboratively with your team to achieve targets

What We're Looking For

• Professionally fluent German (C2) + good English (B2+)
• Customer service experience is a plus
• Excellent communication & problem-solving skills
• Ability to learn new tools quickly
• Organized, detail-oriented, and a team player
• Flexible to work on a 24/7 rotating shift schedule

What You'll Get

• Competitive salary + performance incentives
• Exclusive travel perks & discounts ️
• Professional growth in the global BPO industry
• Supportive, multicultural work environment
• Potential to convert into a permanent role

Apply today and turn your language skills into a global career opportunity!