German-Speaking Customer Service Representative (Remote Portugal)

Cross Border Talents; Braga; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer service provider is looking for a German-Speaking Customer Service Representative to handle inquiries and provide support remotely from Portugal. Candidates must be fluent in German and have a good command of English. Full-time work includes rotational shifts and offers relocation support for candidates moving to Portugal.

Serviços

Meal allowance

Relocation support

Performance bonus

Qualificações

• Fluent in German and English.
• Strong communication and interpersonal skills.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide top-level support and problem-solving.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to ensure customer satisfaction.

Conhecimentos

Fluency in German (C1 minimum)

Good command of English (B2 minimum)

Strong communication skills

Interpersonal skills

Descrição da oferta de emprego

Overview

• Job Title: German-Speaking Customer Service Representative (Remote Portugal)
• Location: Remote (based in mainland Portugal)
• Start Date: 7 August 2025
• Employment Type: Full-time

What Youll Do

• Handle customer inquiries via phone, email, and chat
• Provide top-level support and problem-solving
• Maintain accurate records of customer interactions
• Collaborate with internal teams to ensure customer satisfaction

What Were Looking For

• Fluency in German (C1 minimum)
• Good command of English (B2 minimum)
• Strong communication and interpersonal skills
• EU citizenship or valid work permit for Portugal

Working Schedule

• Monday to Sunday 24/7 rotational shifts
• 2 rotative days off per week
• 1,030 gross/month (x14 months/year)
• 80 monthly performance bonus (x11 months/year)
• Meal allowance included
• Remote work from anywhere in mainland Portugal
• Relocation support provided for candidates relocating from abroad (flights & accommodation)
• We are exceptionally offering relocation support for German and Nordic speakers who are moving to Portugal from abroad
• Already living in Portugal? We consider applications from candidates anywhere across mainland Portugal

Come build your future in Portugal while working from the comfort of your home!