German Speaking Customer Service Advisor (Lissabon)

Elikya Recruitment; Lisboa; Presencial; EUR 25 000 - 30 000; Tempo integral

Resumo da oferta

A large insurance company in Lisbon is seeking a German Speaking Customer Service Advisor to assist clients via phone and email. The ideal candidate must speak fluent German (C2) and have a minimum B2 proficiency in English. This full-time role offers a relocation package, including accommodation, training, and performance bonuses.

Serviços

Accommodation provided

Performance bonuses

Meal allowance (Food card)

Private medical insurance

22 days of paid vacation + public holidays

Career evolution

Ongoing training provided

Qualificações

• Native German speaker or Level C2 in German.
• Minimum B2 level in English.
• Must have a European passport or identity card.

Responsabilidades

• Act as the first point of contact for customers via phone and email.
• Identify customer needs and address their queries.

Conhecimentos

Customer service

Multi-tasking

Fluent German

B2 level English

Descrição da oferta de emprego

German Speaking Customer Service Advisor | Move to Portugal

Fantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance. Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.

Relocation package:

• Accommodation provided
• Assistance in obtaining your Portuguese social security number and opening a bank account

In addition to all this, you will receive:

• Performance bonuses
• Meal allowance (Food card)
• Full-time contract (40 hours per week / 8 hours per day / 2 days off)
• Ongoing training provided by the company
• Private medical insurance
• 22 days of paid vacation + public holidays
• Career evolution
• Many other advantages

What will be asked to do?

• You will be the first point of contact for customers and will be asked to their queries by phone and/or email.
• Identify customer needs.

Am I eligible?

• European passport or identity card
• Native German/Level C2 (spoken and written)
• Training will be given in English; you must have a minimum B2 level in English.
• Have the ability to multi-task as you will be speaking to clients/prospects via phone and emails.

What is the next step?

Apply now and get interviewed!