German-Speaking Customer Care Specialist VR Technology

Cross Border Talents; Porto; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A dynamic recruitment agency is seeking a German-Speaking Customer Care Specialist for a VR technology company in Porto. You will assist customers, troubleshoot issues, and ensure a smooth experience for users across Europe. A competitive salary, relocation support, and a structured schedule await the ideal candidate. Fluency in German and enthusiasm for gaming are essential.

Serviços

Competitive salary

Meal allowance

Relocation package

Qualificações

• Fluent in German and proficient in English.
• Interest in virtual reality and gaming.
• Willingness to work on-site in Porto.

Responsabilidades

• Assist customers with inquiries.
• Troubleshoot technical issues.
• Ensure smooth user experience.

Conhecimentos

Fluent in German (C1+)

Proficient in English (B2+)

Strong communication skills

Strong problem-solving skills

Descrição da oferta de emprego

Overview

German-Speaking Customer Care Specialist VR Technology

About the job

Join our client's Porto team and support the future of virtual reality!

Location and Start

Job Location: Porto, Portugal (On-Site)

Start Date: February 13, 2025

Employment details

Employment Type: Full-Time, Fixed-Term Contract, subject to extension

Working Hours:

• Monday to Friday: 08:00 – 19:00 (rotating shifts)
• Weekends off (Saturday & Sunday)

Responsibilities

This role involves assisting customers with inquiries, troubleshooting technical issues, and ensuring a smooth user experience for users across Europe for an advanced virtual reality headset designed for immersive gaming.

Requirements / Qualifications

• Fluent in German (C1+) and proficient in English (B2+)
• Interest in virtual reality and gaming is a plus
• Strong communication and problem-solving skills
• Willingness to work on-site in Porto
• EU member state passport or a valid residence card for Portugal

Why apply

• Work with an exciting VR brand that is shaping the future of gaming
• Enjoy a Monday-to-Friday schedule with weekends off
• Competitive salary + relocation support for eligible candidates

Application

Apply Today! If you are a German speaker looking for an opportunity in customer support for virtual reality, apply now and start your journey with us in Porto!

What is on offer

• Base Salary: EUR 1,100 (paid over 14 months)
• Meal Allowance: EUR 7.63 per working day (net)

Relocation Package

• From outside Portugal:
  • Room in a shared apartment for up to 12 months (EUR 280/month, deducted from salary, all utilities included)
  • Reimbursement of airfare (up to EUR 400 in economy class) after 180 days of employment
• From inside Portugal:
  • Travel reimbursement (up to EUR 150 in economy class) after 180 days of employment
  • Housing provided on a case by case basis