German-Speaking Customer Care Specialist VR Technology

Cross Border Talents; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading technology recruitment firm in Porto is seeking a German-Speaking Customer Care Specialist for a cutting-edge virtual reality project. The ideal candidate has a strong background in customer service and is fluent in both German and English. This full-time position offers a competitive salary, relocation assistance, and a Monday-to-Friday schedule with weekends off.

Serviços

Competitive salary

Meal allowance

Relocation support

Room in a shared apartment

Qualificações

• Interest in virtual reality and gaming is a plus.
• Willingness to work on-site in Porto.
• EU member state passport or a valid residence card for Portugal.

Responsabilidades

• Assist customers with inquiries and troubleshooting.
• Ensure smooth user experience with the VR headset.

Conhecimentos

Fluent in German (C1+)

Proficient in English (B2+)

Strong communication skills

Problem-solving skills

Descrição da oferta de emprego

Overview

German-Speaking Customer Care Specialist VR Technology

About the job

Join our client's Porto team and support the future of virtual reality! Experience a new city with relocation assistance!

Job Location: Porto, Portugal (On-Site)  Start Date: February 13, 2025  Employment Type: Full-Time, Fixed-Term Contract, subject to extension

Working Hours: Monday to Friday: 08:00–19:00 (rotating shifts); Weekends off

Are you passionate about cutting-edge technology and virtual reality? We are looking for German-speaking Customer Service Representatives to support an advanced virtual reality headset designed for immersive gaming. This role involves assisting customers with inquiries, troubleshooting technical issues, and ensuring a smooth user experience for users across Europe.

Prerequisites:

• Fluent in German (C1+) and proficient in English (B2+)
• Interest in virtual reality and gaming is a plus
• Strong communication and problem-solving skills
• Willingness to work on-site in Porto
• EU member state passport or a valid residence card for Portugal

Why Applying?

• Work with an exciting VR brand that is shaping the future of gaming
• Enjoy a Monday-to-Friday schedule with weekends off
• Competitive salary + relocation support for eligible candidates

Apply Today!

If you are a German speaker looking for an opportunity in customer support for virtual reality, apply now and start your journey with us in Porto!

What is on the Offer?

Base Salary: EUR 1,100 (paid over 14 months)

Meal Allowance: EUR 7.63 per working day (net)

Relocation Package

• From outside Portugal:
  • Room in a shared apartment for up to 12 months (EUR 280/month, deducted from salary, all utilities included)
  • Reimbursement of airfare (up to EUR 400 in economy class) after 180 days of employment
• From inside Portugal:
  • Travel reimbursement (up to EUR 150 in economy class) after 180 days of employment
  • Housing provided on a case by case basis