German-Speaking CS Rep – Lisbon | €3k Welcome Bonus + Benefits

Velenosi & Meredith Consulting; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A customer service consultancy is seeking a German-speaking Customer Service Representative in Lisbon. This role involves assisting customers via phone, email, and chat, ensuring customer satisfaction, and collaborating with internal teams. Candidates should possess strong communication skills in German and English and be eligible to work in Portugal. Attractive benefits include a welcome bonus and meal allowance.

Serviços

Welcome bonus of 3000€

Meal allowance of 7.23€ per day

Transport allowance of 20€ per month

Health insurance from Day 1

Flight reimbursement up to 400€ after 6 months

Accommodation support for relocating hires

Qualificações

• Good command of English for internal communication.
• Customer-focused with strong problem-solving skills.
• Eligible to work in Portugal with EU ID, residence card, or visa.

Responsabilidades

• Assist customers via phone, email, and chat in German.
• Handle inquiries and provide solutions for customer satisfaction.
• Collaborate with internal teams to resolve customer issues efficiently.

Conhecimentos

German communication skills

Customer service skills

Problem-solving skills

English communication skills

Descrição da oferta de emprego

A customer service consultancy is seeking a German-speaking Customer Service Representative in Lisbon. This role involves assisting customers via phone, email, and chat, ensuring customer satisfaction, and collaborating with internal teams. Candidates should possess strong communication skills in German and English and be eligible to work in Portugal. Attractive benefits include a welcome bonus and meal allowance.