German-Speaking CS Pro - Onsite in Lisbon

TOPTALENT; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo parcial

Resumo da oferta

A leading global travel and tourism brand in Lisbon is looking for a Customer Service Representative fluent in German. Responsibilities include managing customer interactions across various channels and providing support while adhering to company policies. Ideal candidates should possess strong communication skills and a desire to excel in customer service. This role offers competitive compensation and professional growth opportunities.

Serviços

Competitive salary

Performance-based incentives

Professional growth opportunities

Collaborative work environment

Exclusive travel perks and discounts

Qualificações

• Native or fluent in German (C2) and English (B2).
• Previous experience in customer service is advantageous.
• Organized and detail-oriented.

Responsabilidades

• Handle customer interactions via phone, email, chat, and social media.
• Respond to customer inquiries following company policies.
• Document case details accurately.

Conhecimentos

Fluent in German (C2)

Fluent in English (B2)

Strong verbal and written communication skills

Problem-solving skills

Ability to learn new software

Descrição da oferta de emprego

A leading global travel and tourism brand in Lisbon is looking for a Customer Service Representative fluent in German. Responsibilities include managing customer interactions across various channels and providing support while adhering to company policies. Ideal candidates should possess strong communication skills and a desire to excel in customer service. This role offers competitive compensation and professional growth opportunities.