German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Faro; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A recruitment agency is seeking a German-speaking Customer Support Advisor to work fully remote from Portugal. The role involves providing empathetic assistance to drivers requiring roadside support, with no sales involved. Candidates should be calm under pressure and possess B2 level English. Relocation support is offered, along with meal cards, transport allowances, and health insurance.

Serviços

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualificações

• Native German speaker with B2 level English.
• Customer service experience is a plus, but not required.
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off).

Responsabilidades

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and provide calm and helpful responses in emergency situations.
• Coordinate basic support without any sales involved.

Conhecimentos

Calm under pressure

Friendly communication

B2 level English

Descrição da oferta de emprego

German speaker (C1) customer advisor - full remote - Portugal

Job Openings German speaker (C1) customer advisor - full remote - Portugal

About the job German speaker (C1) customer advisor - full remote - Portugal

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

Youll handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

Native German speaker with B2 level English

Calm under pressure, friendly, and helpful

Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)

Customer service experience is a plus, but not required

Whats on Offer

Fully remote work from Portugal

Relocation support (flight + temporary accommodation)

Meal card (7.23/day) and transport allowance (20/month)

Health insurance

Paid training and career development

This is a priority project with limited spots.