German Legal Ops Analyst - Back-Office (Lisbon)

CBT; Lisboa; Presencial; EUR 13 734 - 16 786; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance & Life Insurance

Family Health Plan (spouse/legal partner & children)

Meal Allowance

Transportation Allowance

Yearly Target Bonus

Resumo da oferta

A global streaming service platform is seeking a Legal Operation Analyst in Lisbon. The role involves reviewing and processing legal and compliance-related requests without customer contact. Candidates must be fluent in German and possess good analytical skills. A basic understanding of KPIs is preferred, but no previous experience is mandatory. The position offers a gross base salary of €15,260, along with additional language and meal allowances, health insurance, and a relocation bonus for applicable candidates.

Qualificações

• Good analytical and written comprehension skills.
• Basic understanding of KPIs (training provided).
• No previous experience required (up to 12 months in content moderation is acceptable).

Responsabilidades

• Review and process incoming legal requests (privacy claims, defamation, fraud, falsification, copyright).
• Moderate written content according to legal and platform guidelines.
• Ensure requests are handled within agreed SLAs and quality standards.
• Stay up to date with client policies and internal procedures.
• Work with KPIs such as FCR, SLA, and CSAT.

Conhecimentos

Fluent German (C1/C2)

English B2

Descrição da oferta de emprego

A global streaming service platform is seeking a Legal Operation Analyst in Lisbon. The role involves reviewing and processing legal and compliance-related requests without customer contact. Candidates must be fluent in German and possess good analytical skills. A basic understanding of KPIs is preferred, but no previous experience is mandatory. The position offers a gross base salary of €15,260, along with additional language and meal allowances, health insurance, and a relocation bonus for applicable candidates.