German & English-speaking Technical Customer Service – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Meal allowance

Relocation package

Shared apartment

Performance bonus

Attendance bonus

Career growth

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Technical Customer Service Specialist fluent in German and English. You will assist customers with technical questions and resolve issues clearly in a fast-paced environment. This is an on-site role in a multicultural team.

The package offers €1,100 gross per month, paid 14 times a year, with meal allowance and relocation support including shared accommodation for up to 12 months, plus performance and attendance bonuses.

Qualifications

• Fluent German (native or C1).
• Good English.
• Strong communication skills and a passion for helping others.

Responsibilities

• Provide technical customer support in German and English.
• Help customers solve technical issues clearly and efficiently.
• Support a fast-paced, multicultural team in Lisbon.

Skills

German

English

Communication skills

Job description

German & English-speaking Technical Customer Service

Lisbon, Portugal – On-site

WORK MODEL: On-site

LANGUAGE: German, English

SALARY: €1,100 gross/month, paid 14 times a year + bonuses

KEY INFORMATION

• Work model: On-site in Lisbon
• Schedule: Rotating. Monday to Friday between 08:00 and 20:00, weekends between 08:00 and 17:00, with 2 rotating days off – no night shifts
• Gross salary: €1,100 per month, 14 salaries per year
• Relocation: Relocation support and shared accommodation available

ABOUT THE LOCATION

Live and work in Lisbon, one of Europe's sunniest capitals. Enjoy the ocean, rich culture, great food and an international community, all in a city with a relaxed pace of life.

ABOUT THE POSITION

Join a global customer experience company in Lisbon as a Technical Customer Service Specialist. You'll support customers in German and English with technical questions, helping them solve issues quickly and clearly. A great opportunity to build a career in tech support within a dynamic, multicultural team.

WHAT WE OFFER

• €1,100 gross per month, paid 14 times a year
• Meal allowance of €7.63 net per working day
• Performance bonus and attendance bonus
• Relocation package: shared apartment with colleagues for up to 12 months, utilities included (€280/month deducted from salary)
• Training and career growth in an international environment

REQUIREMENTS

• Fluent German (native or C1)
• Good English
• Strong communication skills and a passion for helping others
• Comfortable in a fast-paced environment and open to feedback
• EU citizenship or a valid Portuguese residence permit