German Customer Support Specialist — Relocation & Growth

Cross Border Talents; Barreiro; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading customer support firm in Portugal seeks a Customer Support Specialist. In this role, you will handle customer inquiries through various channels, providing solutions and ensuring a positive experience. The ideal candidate is fluent in German and English, detail-oriented, and proactive. This position offers competitive compensation and various benefits, including meal and transportation support.

Serviços

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation package

Qualificações

• EU citizenship or valid Portuguese residency card is required.
• Must possess strong analytical and communication abilities.
• Eager to learn and grow in customer support.

Responsabilidades

• Be first point of contact for customers via phone, email, and chat.
• Handle a wide range of inquiries and provide solutions.
• Maintain accurate and detailed case logs.

Conhecimentos

Fluent in German (C1/C2 level)

Fluent in English (B2 level)

Strong analytical abilities

Creative communication

Detail-oriented mindset

Proactive approach

Descrição da oferta de emprego

A leading customer support firm in Portugal seeks a Customer Support Specialist. In this role, you will handle customer inquiries through various channels, providing solutions and ensuring a positive experience. The ideal candidate is fluent in German and English, detail-oriented, and proactive. This position offers competitive compensation and various benefits, including meal and transportation support.