German Customer Service Representative

CBTalents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading insurance firm in Lisbon is seeking a Customer Service Representative to assist German-speaking clients. You will be responsible for handling inquiries and resolving issues, ensuring customer satisfaction. The ideal candidate will be fluent in German and possess strong customer service skills. This is a full-time, on-site position with a competitive salary and supportive work environment.

Serviços

Base salary of 1,100 per month

Additional allowances of 100 per month

Engaging work environment

Rotational shifts with time off on bank holidays

Qualificações

• Exceptional communication skills in German.
• Experience in customer service preferred.
• Ability to work in a fast-paced environment.

Responsabilidades

• Provide service to German-speaking clients.
• Handle inquiries and resolve issues.
• Maintain high standards of communication and professionalism.

Conhecimentos

Fluent in German

Customer service skills

Problem-solving skills

Descrição da oferta de emprego

About the job German Customer Service Representative

Job Title: Customer Service Representative

Company: Insurance Company

Location: Lisbon, Portugal

Position Type: Full-Time, On-Site

Contract Type: CDD (6 months)

Language Requirement: German

• Base Salary: 1,100 per month (paid over 14 months)
• Additional Allowances: 100 per month (paid over 12 months)

Work Schedule:

• Days: Monday to Friday (including bank holidays)
• Shift Hours: 07:30 AM to 08:00 PM (rotational shifts)

Job Description: Join our team as a Customer Service Representative, where you will provide exceptional service to our German-speaking clients. You will handle inquiries, resolve issues, and ensure customer satisfaction, all while maintaining our high standards of communication and professionalism. This position offers an engaging work environment with a focus on delivering outstanding customer support.