Front Office Agent(M/F) - Comporta

Pestana Hotel Group; Setúbal; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading hotel group in Setúbal is seeking a passionate Front Office Agent to join their team. You will be responsible for greeting guests, assisting with check-ins, maintaining a friendly demeanor, and ensuring quality standards. The ideal candidate has prior experience in similar roles, effective communication skills in French and English, and the ability to multitask. Flexibility in scheduling is essential for this role.

Qualificações

• Previous experience in a similar role in 4* hotels.
• Professional appearance and attitude.
• Flexible regarding work schedules.

Responsabilidades

• Greet all guests and assist them with check-in and check-out.
• Maintain a positive attitude and friendly demeanour.
• Respond to all guest questions and requests.

Conhecimentos

Attention to detail

Effective communication in French

Effective communication in English

Planning and organising

Multitasking

Team work

Descrição da oferta de emprego

We are currently seeking a passionate Front Office Agent to join the team Pestana Hotel Group @Pestana Comporta Village Residences

The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.

Key Responsibilities

• Greet all guests and assist them with check-in and check-out.
• Maintain a positive attitude and friendly demeanour.
• Respond to all guest questions and requests.
• Answer and forward phone calls.
• Ensure quality standards are in compliance.
• Keep a tidy and orderly workspace.

Key Requirements

• Previous experience in a similar role in 4* hotels.
• Attention to detail and accuracy.
• Planning and organising.
• Ability to multitask and prioritise.
• Professional appearance and attitude.
• Effective verbal and written communication skills in French and English.
• Team work.
• Flexible regarding work schedules.
• Ability to respond appropriately to diverse customers and guests.

If your profile matches this description and you are eager for a new challenge please send us your CV.