French Technical Support SQL Investigation (Remote)

Phiture; Leiria; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A growing fintech company based in Portugal seeks a Support Specialist to assist French-speaking users. The role involves SQL-based investigation, troubleshooting, and effective communication. Candidates must be fluent in French, possess solid SQL skills, and have strong analytical abilities. This position allows remote work with quarterly visits to the Porto office. Competitive salary of €1,300 gross per month plus benefits.

Serviços

Health insurance

Training included

Remote work with office visits

Qualificações

• C2 level French proficiency required.
• B1/B2 level English required.
• Solid knowledge of SQL for troubleshooting.

Responsabilidades

• Provide support to French-speaking users via various channels.
• Diagnose issues using SQL queries.
• Analyse data inconsistencies for solutions.
• Document resolutions and escalate issues as needed.

Conhecimentos

C2 level French

B1/B2 English

SQL knowledge

Analytical thinking

Problem-solving

Ferramentas

Postman

Descrição da oferta de emprego

Overview

Start Date: 6 January 2026

Remote, with 1 on-site visit per quarter to the Porto (Douro) office

Role Overview
Support a fast-growing French fintech by resolving technical issues for users. The core of this role is SQL-based investigation, troubleshooting, and clear communication with clients.

Responsibilities

• Provide support to French-speaking users via email/phone/chat
• Diagnose and resolve issues using SQL queries
• Analyse data inconsistencies and identify root causes
• Document resolutions and escalate when necessary

Qualifications

• C2 level French, B1/B2 English
• Solid SQL knowledge (reading/writing/debugging)
• Strong analytical thinking & problem-solving
• Remote-work readiness

Nice-to-have: Basic familiarity with Postman or SaaS tools

Salary & Benefits

• 1,300 gross/month × 12
• Health insurance, training included
• Remote work + quarterly office visit in Porto