(French) Team Leader for Leisure Company

Eugenia Talent; Oeiras; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading talent company in Lisbon is seeking a skilled Team Leader to build and lead a successful team in the leisure sector. You will need to be fluent in English and French, with a strong background in customer service. This role offers a competitive salary with bonuses, health insurance from day one, and various activities throughout the week.

Serviços

Competitive salary with performance bonuses

Health insurance from day 1

Meal allowance

Monthly and weekly free activities

Dynamic and energetic team environment

Monday to Friday schedule

Qualificações

• Fluent in English essential for communication.
• Native French speaker required for customer interactions.
• Experience in handling KPIs metrics is a must.

Responsabilidades

• Build, develop and lead a successful team.
• Plan and accomplish goals using your experience.
• Quick response to escalating issues.

Conhecimentos

Fluent in English

Native in French

Understanding KPIs metrics

Multitasking ability

Previous experience in customer service and/or B2B

Tourism and travel background

Descrição da oferta de emprego

Overview

(French) Team Leader for Leisure Company

Responsibilities

• Build, develop and lead a successful team
• Use your experience to plan and accomplish goals
• Quick response to escalating issues
• Contributing to the growth of your market
• Engagement in the innovation and improvement of the processes
• Create action plans to develop the agents
• Prepare reports and team meetings to share results and new targets
• Listen to the team member’s feedback and resolve any issues or conflicts

Qualifications

• Fluent in English
• Native in French
• Understanding KPIs metrics
• Multitasking ability
• Previous experience in customer service and/or B2B
• Tourism and travel background is a plus

Benefits

• Competitive salary with performance bonuses
• Health insurance from day 1
• Meal allowance
• Monthly and weekly free activities
• Be part of a dynamic and energetic team
• Schedule from Monday to Friday

The Process

1. Submit your application and don’t forget to send an updated CV
2. Get a call by our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey!