French-Speaking (C1) Airline Customer Service Representative

Cross Border Talents; Lisboa; Presencial; EUR 22 000 - 28 000; Tempo integral

Resumo da oferta

A leading service provider in Lisbon is seeking a customer service representative to support French-speaking clients of a renowned airline. This on-site role requires fluency in both French and English, along with a minimum of 6 months contact center experience. Ideal candidates are able to work rotating shifts and possess the appropriate legal documentation for employment in Portugal. Apply now with your CV!

Qualificações

• Minimum 6 months of experience in a contact center.
• Ability to work rotating shifts from Monday to Sunday.
• Valid documentation allowing employment in Portugal.

Responsabilidades

• Assist customers with airline bookings and policies.
• Manage queries across multiple communication channels.
• Deliver solutions efficiently to ensure customer loyalty.

Conhecimentos

Fluency in French (C1)

Fluency in English (B2)

Customer service experience

Formação académica

High school completion diploma

Descrição da oferta de emprego

Overview

Take the next step in your career by joining our customer service team in Lisbon. You will support French-speaking clients of a renowned airline company, ensuring smooth and efficient assistance.

Location: Lisbon, Portugal

Languages Required: French (C1) + English (B2)

Starting Date: 25th September or October 2, 2025

Work Model: On-site

Responsibilities

• Assist customers with airline bookings, policies, and problem resolution.
• Manage queries across multiple communication channels.
• Deliver solutions efficiently, ensuring customer loyalty.

Requirements

• Minimum 6 months of experience in a contact center (mandatory).
• Fluency in French (C1) and English (B2).
• Ability to work rotating shifts (Monday to Sunday, 08:00-21:00, 2 days off).
• Valid documentation allowing employment in Portugal
• High school completion diploma

Documents Accepted

• EU ID
• Residence Card
• Manifestação de Interesse
• Visa (under consultation)

Interested? Apply by sending your most up-to-date CV in English today!