French speaker Customer service representative

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

An international staffing agency in Lisbon is seeking a French-speaking Customer Service Representative to provide exceptional service. You will assist customers with inquiries and ensure satisfaction, working in a team-oriented environment. The role requires strong communication skills and offers a permanent contract with benefits including health insurance and allowances.

Serviços

Health insurance

Meal allowances

Transport allowances

Qualificações

• Fluent in French with a positive attitude.
• Strong communication and customer service skills required.
• Ability to work rotational shifts.

Responsabilidades

• Handle customer inquiries in French.
• Assist with credit-related services professionally.
• Provide clear responses via phone, email, or chat.
• Ensure customer satisfaction and maintain service quality.

Conhecimentos

Fluent in French

Strong communication skills

Customer service skills

Descrição da oferta de emprego

About the job French speaker Customer service representative

Job Title: Customer Service Representative (French)
Location:Lisbon, Portugal (On-site)
Start Date: 17/Nov/2025

About the Role

We are hiring French-speaking Customer Service Representatives to join our team in Lisbon. You will be the first point of contact for customers, assisting them with inquiries, providing clear solutions, and ensuring a positive service experience.

Key Responsibilities

• Handle customer inquiries in French.
• Assist customers with credit-related services in a professional and friendly manner.
• Provide clear, accurate, and timely responses via phone, email, or chat.
• Ensure customer satisfaction and maintain service quality standards.
• Work in a team-oriented environment with rotational schedules.

Requirements

• Native or fluent in French.
• No English is required for this position.
• Strong communication and customer service skills.
• Ability to work in rotational shifts (MondaySaturday).
• Positive attitude, team player, and willingness to learn.

Work Schedule

• Monday to Friday(rotational shifts)

Contract

• Contract type: Permanent (with 3-month trial period)
• Health insurance from day 1 (with a small contribution; free after 6 months).
• Meal and transport allowances.
• Stable permanent contract with growth opportunities.
• Friendly, international, and supportive work environment.

Apply today!
Click to apply or send your English CV [e-mail]