French & English Insurance Support Specialist - Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A customer service company is seeking a French and English-Speaking Customer Advisor in Lisbon. The role involves assisting customers with their insurance needs through various communication channels. Candidates should possess excellent communication skills and a willingness to learn, although prior experience is not essential. The position offers a competitive salary, comprehensive benefits, and career development opportunities in a vibrant work environment.

Serviços

Competitive salary with performance-based incentives

Comprehensive health and life insurance

Paid holidays and leave benefits

Career development opportunities

Access to modern office facilities

Team-building activities and social events

Qualificações

• Ability to work in a fast-paced environment.
• Strong interpersonal skills.
• Willingness to learn and develop.

Responsabilidades

• Responding to customer inquiries via phone, email, or chat.
• Resolving issues efficiently while maintaining customer satisfaction.
• Educating customers about insurance policies and benefits.
• Maintaining accurate records of customer interactions.
• Collaborating with team members to improve customer experience.

Conhecimentos

C2 in French

Good command of English

Excellent communication skills

Problem-solving mindset

Descrição da oferta de emprego

A customer service company is seeking a French and English-Speaking Customer Advisor in Lisbon. The role involves assisting customers with their insurance needs through various communication channels. Candidates should possess excellent communication skills and a willingness to learn, although prior experience is not essential. The position offers a competitive salary, comprehensive benefits, and career development opportunities in a vibrant work environment.