French E-Commerce Support Specialist - Multilingual & Impactful

Cross Border Talents; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading E-Commerce company is seeking a Customer Support Specialist in Porto, Portugal. Join a collaborative, fast-paced environment where you will assist users through chat and email. The ideal candidate will have proficiency in French and English, along with at least one year of experience in customer support. Enjoy competitive salary, meal allowances, and health insurance in a supportive team setting. Apply now to elevate your career!

Serviços

Competitive Salary

Language Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Qualificações

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.
• EU citizenship or a Portuguese residency card.

Responsabilidades

• Manage customer requests via chat and email.
• Follow established workflows to resolve issues.
• Achieve service targets and quality benchmarks.

Conhecimentos

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Communication skills

Descrição da oferta de emprego

A leading E-Commerce company is seeking a Customer Support Specialist in Porto, Portugal. Join a collaborative, fast-paced environment where you will assist users through chat and email. The ideal candidate will have proficiency in French and English, along with at least one year of experience in customer support. Enjoy competitive salary, meal allowances, and health insurance in a supportive team setting. Apply now to elevate your career!