French Customer Support Specialist — Growth & Impact

Cross Border Talents; Cascais; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A customer service provider in Lisbon seeks a Customer Support Specialist to assist clients through various communication channels. The ideal candidate will be fluent in French and English, possess strong analytical and communication skills, and have 0-1 year of experience in customer support. This role offers competitive compensation, performance bonuses, and various allowances, making it an attractive opportunity for those eager to learn in a supportive environment.

Serviços

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & Life insurance

Relocation package

Onsite work

Qualificações

• EU Citizenship or Portuguese Residency Card is required.
• 0-1 year of experience in customer support is preferred.
• Eagerness to learn and grow in a dynamic environment.

Responsabilidades

• Communicate with customers via phone, email, and chat.
• Respond to inquiries about service information and account support.
• Document customer interactions and maintain accurate records.
• Collaborate with internal teams for timely resolutions.

Conhecimentos

Fluent in French (C2 level)

Fluent in English (B2 level)

Strong leadership skills

Strong analytical skills

Strong communication skills

Descrição da oferta de emprego

A customer service provider in Lisbon seeks a Customer Support Specialist to assist clients through various communication channels. The ideal candidate will be fluent in French and English, possess strong analytical and communication skills, and have 0-1 year of experience in customer support. This role offers competitive compensation, performance bonuses, and various allowances, making it an attractive opportunity for those eager to learn in a supportive environment.