(French) Customer Relation Executive

Eugenia Talent; Lisboa; Híbrido; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A prestigious concierge service company in Lisbon is looking for a Customer Relation Executive to provide high-quality assistance in French and English. Candidates should possess strong communication skills, attention to detail, and a passion for customer service. The role offers a competitive salary package, hybrid work options, and opportunities for professional growth within a supportive team.

Serviços

Salary package with quarterly bonuses

Meal Card

Professional growth opportunity

Internal training

Direct contract with the company

Great office space in Lisbon

Qualificações

• Ability to manage your time and organize your work.
• Good interpersonal skills: listening, availability, and courteousness.
• A focus on detail and service quality: rigor, accuracy, and reliability.
• A good command of French, both spoken and written (spelling and grammar).
• A basic knowledge of English, at least spoken, is required.

Responsabilidades

• Offer high quality assistance by phone and email.
• Provide a clear presentation of the company's services.
• Analyse and propose the best options to customers.
• Perform the necessary updates on customer files.
• Identify and escalate requests requiring collaboration with another team.

Conhecimentos

Strong communication skills

Attention to detail

Interpersonal skills

Organizational skills

Customer service orientation

Ferramentas

Office

CRM

Descrição da oferta de emprego

About the job (French) Customer Relation Executive

Type of position:

Full-time position

Key languages:

Fluent level of French
Proficiency in English

Sector:

Customer Service / Conciergerie

About our Client:

Our client is a prestigious company providing premium concierge services. They are seeking for individuals passionate about customer service to join their team as a Concierge.

If you have strong communication skills, attention to detail, and passion for excellence, this opportunity might be for you.

The Offer:

• Offer high quality assistance by phone and email
• Provide a clear presentation of the companys services (banking, insurance, bookings, conciergerie)
• Analyse and propose the best options to customers
• Perform the necessary updates on customer files
• Identify and escalate requests requiring collaboration with another team

Requirements:

• Ability to manage your time and organize your work;
• Good interpersonal skills: listening, availability, and courteousness;
• A focus on detail and service quality: rigor, accuracy, and reliability;
• Familiarity with computer and office tools: Office, CRM;
• A good command of French, both spoken and written (spelling and grammar);
• The desire to join a competent, joyful, and supportive team.
• A basic knowledge of English, at least spoken, is required.
• Salary package with quarter bonuses;
• Meal Card;
• Professional growth opportunity;
• Internal training;
• Direct contract with the company;
• Great office space in Lisbon;
• Hybrid option;

The Process:

• Submit your application and dont forget to send an updated CV;
• Get a call by our Recruitment Specialist;