French and German Customer service agents

Velenosi & Meredith Consulting; Lisboa; Híbrido; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A customer service company in Lisbon is seeking a Customer Service Representative fluent in German or French. The role involves addressing customer inquiries across various platforms, ensuring satisfaction, and maintaining records. The company offers a competitive salary and a supportive team environment. Apply now by sending your CV to the provided email.

Serviços

Competitive salary

Performance-based bonuses

Training and career development opportunities

International supportive team environment

Qualificações

• Motivated and customer-oriented personality.
• Able to handle customer inquiries via multiple communication channels.

Responsabilidades

• Handle incoming customer inquiries via email, phone, and chat.
• Provide accurate and complete information using the right tools.
• Resolve product or service problems and ensure customer satisfaction.
• Maintain detailed records of customer interactions.

Conhecimentos

Fluent in German

Fluent in French

Good command of English

Customer-oriented

Descrição da oferta de emprego

French and German Customer service agents

About the job French and German Customer service agents

We're Hiring: Customer Service Representative german and french Speakers

Location: On-site / Hybrid / Remote- Lisbon- Portugal
Type: Full-time
Languages Required: Native or fluent in German, or French + good command of English

We are looking for a motivated and customer-oriented Customer Service Representative to join our multilingual support team. You will be the first point of contact for customers, helping them resolve queries, providing product or service information, and ensuring a high level of satisfaction.

Key Responsibilities

• Handle incoming customer inquiries via email, phone, and chat
• Provide accurate, valid, and complete information by using the right tools and systems
• Resolve product or service problems by clarifying issues and offering solutions
• Follow up to ensure customer satisfaction
• Escalate complex cases when necessary
• Maintain detailed records of customer interactions

What We Offer

• Competitive salary + performance-based bonuses
• International, supportive team environment
• Training and career development opportunities

Relocation Support

Ready to join a team that values your language skills and customer passion?

Apply now or share with someone who might be a perfect fit!

Send your CV to: [e-mail]