Finnish Customer Support - Remote Portugal based

INTELCIA; Funchal; Teletrabalho; EUR 24 000 - 30 000; Tempo integral

Resumo da oferta

A global outsourcing company is seeking Finnish and English Speaker Customer Advisors in Madeira, Portugal. You will be responsible for managing customer requests through calls, providing support and ensuring high-quality service. Ideal candidates will have excellent communication skills and be able to multi-task effectively. The position offers a motivating salary, training, and benefits such as health insurance after 6 months.

Serviços

Initial paid training

Health insurance after 6 months

Attractive salary and bonuses

Qualificações

• Fluent or bilingual in Finnish and English.
• Able to browse different software programs in parallel.
• Previous experience in customer service is a plus.
• Comfortable communicating with customers through various channels.

Responsabilidades

• Handle customer requests by answering incoming calls.
• Provide support for products and tools to enhance customer experience.
• Manage documentation and update databases.

Conhecimentos

Finnish and English fluency

Communication skills

Computer literacy

Customer service experience

Multi-tasking

Descrição da oferta de emprego

As a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions.

We are currently looking for Finnish and English Speaker Customer Advisors!

At Intelcia Portugal we have the job for you!

Your new role

• With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls
• Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided
• Providing product and tool support to improve customers experience
• Administrative tasks: documentation management and database updating

What You Need To Succeed

• Finnish and English fluent or bilingual
• Computer literacy (easily browse different software programs in parallel)
• Previous experience in customer service is a plus
• Excellent communication skills (you are comfortable communicating with customers using several channels)
• Ability to multi-task by working independently, while being a team player

What The Company Can Offer You

• A corporate culture, based on management with values and human DNA
• Initial paid training and employment contract
• Health insurance after 6 months in the company
• Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus)

Residence In Portugal Required

Residence in Portugal required.

At Intelcia, we are excited about your success.

#Intelcia #WeDream #WeCare #WeDo #BeGreatTogethe