End-to-End Service Integration Manager — Hybrid

Vodafone Group Plc; Lisboa; Híbrido; EUR 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Health and well‑being program

Access to training platforms

Resumo da oferta

Vodafone Group Plc is seeking a Service Integration Manager to orchestrate the technical integration of services across CPE devices, backend systems, and Vodafone platforms. You will define integration readiness criteria, coordinate with Product, Engineering, QA and external partners, and drive timely, high‑quality deliveries.

You will challenge vendors, ensure solution maturity, manage risks, and align multiple stakeholders to minimize defects and rework while accelerating time‑to‑market.

Qualificações

• Master’s or Bachelor’s Degree or technical institute certificate in Computer Science, Information Systems, Telecom or other related field.
• Strong stakeholder management and communication skills, ability to align cross‑functional teams.
• Proven experience working in complex, multi‑system integration environments.
• Solid understanding of broadband ecosystems and CPE platforms (RDK‑B, OpenWRT or similar).
• Ability to translate high‑level service requirements into clear technical integration expectations.
• Experience in broadband, telecoms, or embedded device environments (CPEs, routers, gateways).
• Understanding of device management protocols (TR‑069, TR‑181, TR‑369, SNMP).
• Modern applications deployment and management on devices, including container‑based approaches like prpl LCM (Lifecycle Management) or similar frameworks.
• Knowledge of Linux‑based systems and service deployment models (including containerization approaches).
• Strong understanding of networking fundamentals (routing, firewalling, QoS, packet inspection concepts).
• Fundamental understanding of basic principles for securing embedded services and protecting device ecosystems.
• English (Fluency).

Responsabilidades

• Technical Service Integration Ownership: Own the technical integration of services across CPE devices, backend systems, and Vodafone platforms, ensuring end‑to‑end behavior and performance.
• Integration Readiness & Quality Gatekeeping: Define and enforce integration readiness criteria, ensuring services are technically mature, stable, and compliant before QA.
• Cross‑Functional Alignment & Orchestration: Bridge Product Owners, Engineering, QA, PMs and Service Owners to align expectations.
• Vendor & Partner Technical Management: Lead technical engagement with external vendors, validating solutions and designs against Vodafone standards.
• Risk & Dependency Management: Identify and mitigate integration risks and cross‑system dependencies early in the lifecycle.
• Ensures cross‑service compatibility across multiple service agents coexisting on the same CPE.
• Provides hands‑on technical guidance during delivery, troubleshooting, and cross‑team alignment.
• Consolidates Agent Service requirements into clear, implementable specifications for the platform and CPEs.
• Integration Quality at QA Entry: Meet deployment objectives with high quality and reduced defects.
• Delivery Efficiency & Time‑to‑Market: Reduce integration delays across QA and release cycles.
• Integration Stability & Compatibility: Minimise post‑integration defects relating to CPE/service interaction.

Conhecimentos

Stakeholder management

Communication skills

Complex multi-system integration

Broadband ecosystems knowledge

CPE platforms (RDK-B/OpenWRT)

Translate service requirements to tech

English (Fluency)

Formação académica

Master’s or Bachelor’s Degree in Computer Science / Information Systems / Telecom

Ferramentas

TR-069

TR-181

TR-369

SNMP

OpenWRT

RDK-B

prpl LCM

Linux-based systems

Descrição da oferta de emprego

Vodafone Group Plc is seeking a Service Integration Manager to orchestrate the technical integration of services across CPE devices, backend systems, and Vodafone platforms. You will define integration readiness criteria, coordinate with Product, Engineering, QA and external partners, and drive timely, high‑quality deliveries.

You will challenge vendors, ensure solution maturity, manage risks, and align multiple stakeholders to minimize defects and rework while accelerating time‑to‑market.