E2E Home Service Integration Lead

Vodafone; Lisboa; Híbrido; EUR 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Vodafone is seeking a Service Integration Manager to orchestrate the technical integration of services across CPE devices, backend systems, and Vodafone platforms, ensuring end-to-end performance and reliable deployments.

You will drive readiness criteria, align cross-functional teams, and manage external vendors to meet stringent quality standards while accelerating time-to-market and minimizing risks.

Qualificações

• Master’s or Bachelor’s Degree or technical institute certificate in Computer Science, Information Systems, Telecom or other related field.
• Strong stakeholder management and communication skills, ability to align cross-functional teams.
• Solid understanding of broadband ecosystems and CPE platforms (RDK-B, OpenWRT or similar);
• Ability to translate high-level service requirements into clear technical integration expectations;
• Must have technical / professional qualifications:
• Experience in broadband, telecoms, or embedded device environments (CPEs, routers, gateways);
• Understanding of device management protocols (TR-069, TR-181, TR-369, SNMP);
• Modern applications deployment and management on devices understanding, including container-based approaches like prpl LCM (Lifecycle Management) or similar frameworks;
• Knowledge of Linux-based systems and service deployment models (including containerization approaches);
• Strong understanding of networking fundamentals (routing, firewalling, QoS, packet inspection concepts);
• Fundamental understanding of basic principles for securing embedded services and protecting device ecosystems;

Responsabilidades

• Technnical Service Integration Ownership: Own the technical integration of services across CPE devices, backend systems, and Vodafone platforms, ensuring consistent end-to-end behaviour and performance;
• Integration Readiness & Quality Gatekeeping: Define and enforce integration readiness criteria, ensuring services are technically mature, stable, and compliant before entering QA phases;
• Cross-Functional Alignment & Orchestration: Act as the bridge across Product Owners, Engineering teams, QA, Project Managers, and Service Owners to align expectations and ensure coherent delivery;
• Vendor & Partner Technical Management: Together with Service Owners, lead technical engagement with external vendors, validating their solutions, challenging designs, and ensuring integration quality meets Vodafone standards;
• Risk & Dependency Management: Identify and mitigate integration risks, cross-system dependencies, and compatibility issues early in the lifecycle to prevent delays and rework;
• Ensures cross‑service compatibility across multiple service agents coexisting on the same CPE;
• Provides hands‑on technical guidance during delivery, supporting troubleshooting, integration challenges and cross‑team alignment;
• Consolidates Agent Service requirements into clear, implementable specifications for the platform and CPEs;
• Integration Quality at QA Entry: Meet service deployment commercial objectives ensuring quality, with reduced defects and rework;
• Delivery Efficiency & Time-to-Market: Reduction in integration-related delays and iterations across QA and release cycles;
• Integration Stability & Compatibility: Number of post-integration defects related to CPE/service interaction and cross-service conflicts.

Conhecimentos

Stakeholder mgmt

CPE platforms

Broadband ecosystems

Linux basics

Networking fundamentals

OpenWRT knowledge

TR-069/TR-181/TR-369

SNMP

prpl LCM

Formação académica

Bachelor's or Master's in CS/Telecom

Ferramentas

TR-069/TR-181/TR-369

SNMP

prpl LCM

Linux

Descrição da oferta de emprego

Vodafone is seeking a Service Integration Manager to orchestrate the technical integration of services across CPE devices, backend systems, and Vodafone platforms, ensuring end-to-end performance and reliable deployments.

You will drive readiness criteria, align cross-functional teams, and manage external vendors to meet stringent quality standards while accelerating time-to-market and minimizing risks.