EMEA Sales Operations Analyst

Cyncly; Lisboa; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A global technology powerhouse in Lisbon seeks an experienced EMEA Sales Operations Analyst to drive data-informed decision-making and performance optimization. The successful candidate will collaborate closely with Sales, Marketing, and Revenue leaders, ensuring actions are informed by data-driven insights. A Bachelor's degree and 5+ years in Revenue or Sales Operations are essential. Join a collaborative and diverse team focused on making customers better.

Serviços

Flexible working environment

Supportive and nurturing work culture

Diversity and inclusion initiatives

Qualificações

• 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations.
• Strong focus on performance analysis and forecasting.
• Deep understanding of SaaS GTM metrics.

Responsabilidades

• Act as a trusted strategic advisor to EMEA Sales leaders.
• Use data to drive accountability and execution on key objectives.
• Collaborate with cross-functional stakeholders for effective prioritization.

Conhecimentos

Revenue Operations

Performance analysis

Forecasting

Data analytics

Cross-functional collaboration

Salesforce

BI tools

Excel

Communication skills

Formação académica

Bachelor's degree in Business, Finance, Data Analytics or related field

Ferramentas

Salesforce

Tableau

Looker

Power BI

Excel

Descrição da oferta de emprego

EMEA Sales Operations Analyst

Lisbon, Portugal

Job Description

Job Title: EMEA Sales Operations Analyst

Department: Revenue Operations

Reports to: Director, Sales and Marketing Performance

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technology.

About the role:

We are seeking a EMEA Sales Operations Analyst to drive data-informed decision-making and performance optimization across our go-to-market (GTM) functions. In this role, you will work closely with Sales, Marketing, and Revenue leaders to ensure decision making based on performance drivers and are empowered to take action based on data-driven insights.

Your performance goals will be directly tied to the outcomes of the teams you support, making this role highly collaborative, hands-on, and results-oriented. You will leverage data structures and frameworks run by GTM Reporting & Forecasting Team to ensure consistency in reporting and analytics across the business as well as focusing you on actions to change performance outcomes. You will need to also get your hands dirty bringing new approaches into existence before institutionalising through wider revenue operating structures.

Main Responsibilities

• Performance Partnership & Influence: Act as a trusted strategic advisor to EMEA Sales leaders, using data to drive accountability and execution on key objectives. Manage these stakeholders through the prioritisation and approach needed to achieve outcomes.
• Align performance measurement, forecasting accuracy, and pipeline health to revenue goals, proactively identifying risks and opportunities.
• Influence Sales leaders to take action on insights, ensuring data is not just reported but operationalized for growth.
• Data-Driven Decision-Making: Use reporting structures from the GTM Reporting & Forecasting Team, as well as pillar run data sets, to provide actionable insights on pipeline velocity, conversion rates, lead quality, campaign ROI, and other critical performance metrics.
• Ensure teams adhere to standardized data definitions and frameworks to maintain consistency across GTM analytics.
• Collaborate with Deal Operations, GTM Reporting and Forecasting, Technology, Enablement, Finance and HR to ensure efficient and coherent prioritisation. The interaction with the enablement team is key.
• Forecasting & Goal Setting: Work with Sales to develop and refine forecasts, ensuring alignment between pipeline generation and bookings.
• Drive improvements in forecast accuracy by analysing leading indicators and trends, ensuring teams proactively address gaps.
• Support quarterly and annual planning by translating data insights into headcount planning, resource allocation, and strategic investment decisions.
• Operational Excellence & Process Optimization: Identify and address bottlenecks in the sales funnel, lead conversion, and customer acquisition processes.
• Partner with Sales Enablement and Marketing Operations to enhance campaign effectiveness, sales productivity, and pipeline acceleration strategies.
• Ensure Marketing and Sales work in sync, optimizing lead handoff processes and aligning attribution methodologies.
• Illustrative success metrics
• Your impact will be measured by the outcomes of the Sales and Marketing teams you support, including:
• Pipeline health (coverage, velocity, conversion rates)
• Marketing efficiency (ROI, lead-to-revenue performance)
• Sales execution (forecast accuracy, attainment vs. target)
• Revenue growth (ARR, bookings, churn reduction)

Required Qualifications and Experience

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a strong focus on performance analysis and forecasting.
• Deep understanding of SaaS GTM metrics, including bookings, pipeline coverage, CAC, LTV, churn, and marketing attribution.
• Strong experience leveraging structured data from centralized analytics/reporting teams to drive business decisions.
• Proven ability to work cross-functionally with Sales, Marketing, and Finance leadership to influence strategic priorities.
• Proficiency in Salesforce, BI tools (Tableau, Looker, Power BI), and Excel for data analysis and reporting.
• Strong communication skills, with the ability to turn complex data into compelling narratives for executive stakeholders

Working for us

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better.

Come join us!