E11Mp: Clearance Broker - Associate With Spanish

Fedex; Porto; Presencial; EUR 25 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training to get you started

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Resumo da oferta

PTJ Fedex Express Portugal, Unip., Lda is seeking a Clearance Broker to join the customs clearance team in Porto. You will review shipment data, create clearance declarations, and communicate with customers and government agencies to resolve issues.

The role requires strong teamwork, attention to detail, and good communication skills, with experience in Import/Export processes and CHIEF entries preferred. FedEx offers training, career growth, and benefits.

Qualificações

• Teamwork in a busy office environment.
• Knowledge of clearance concepts and Import/Export processes.
• Customer-focused with excellent communication skills.
• Attention to detail and ability to make sound numerical decisions under time deadlines.
• Good analytical and problem-solving skills.

Responsabilidades

• Review shipments data to understand customer and regulatory requirements and ensure documentation is complete.
• Create accurate, legally compliant clearance declarations using in-house systems.
• Contact customers or government agencies to clarify information when needed.
• Resolve routine customer and customs disputes.
• Build relationships with customers to select best clearance services.
• Work within tight time frames in a busy office environment.

Conhecimentos

Teamwork

Attention to detail

Communication skills

Analytical thinking

Problem solving

Descrição da oferta de emprego

Company: PTJ Fedex Express Portugal, Unip., Lda

Scheduled Weekly Hours: 40

Worker Type: Regular

Posting Start Date: 28-ago.-2026

Posting Close Date: 5-set.-2026

Job Family: FXE-EU: Clearance Broker (ID)

Position Summary: We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.

Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied

Using in-house systems to create accurate and legally compliant clearance declarations

Contacting customers or government agencies to clarify information when needed

Resolving routine customer and customs disputes

Building effective relationships with our customers and helping them to choose the best suited clearance services

Working within tight time frames in a busy office environment

What do you bring with you:

Good team working skills with experience of contributing to team performance in a busy office environment

Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired

Customer focused with excellent communication skills

Attention to detail and the ability to make sound numerical decisions within tight time deadlines

Good analytical and problem-solving skills

Good Microsoft Office and PC skills

What do we offer:

Attractive compensation package

Training to get you started and on-the-job learning opportunities

Extensive learning resources to further develop your skills and knowledge

Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)

Employee Assistance Program for you and your family in difficult life situations

Employee reduced-rate shipping

Great career opportunities

FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.

Job Description Summary

• Clearance Operations;
• Storage;
• Fashion &Solutions;
• Ground Operations: Clearance & Brokerage Operations;
• Brokerage Administration Services;
• Cage Handling;
• Clearance Customer Service

Spanish (Europe) (Required)

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

E11mp: Clearance Broker - Associate With Spanish Porto, Portuguese Republic, PT