E-Commerce Order Preparation & C&C Service Assistant - Braga

BYL; Braga; On-site; EUR 20,000 - 25,000; Full time

Job summary

BYL in Braga seeks a dynamic Order Preparation Specialist to support e-commerce operations. The role involves efficient order processing, packing, and ensuring customer satisfaction. Responsibilities include preparing orders, handling Click & Collect orders, and managing billing operations. Ideal candidates should be detail-oriented and capable of handling physical tasks, such as using ladders to access products. This position offers an opportunity to work in a creative environment and engage with customers directly.

Qualifications

• Dynamic and detail-oriented individual for order preparation.
• Ability to handle physical tasks like using ladders for product collection.

Responsibilities

• Prepare e-commerce orders by checking product details and collecting items.
• Ensure timely preparation and processing of Click & Collect orders.
• Handle various billing tasks including printing labels.

Job description

Braga

BIMBA Y LOLA is a creative collective.

We are looking for a dynamic and detail-oriented individual to join our team in our store in Braga for the role of Order Preparation Specialist. This role will involve supporting our e-commerce operations and ensuring efficient order processing, packing, and customer satisfaction.

Key Responsibilities

• Order Preparation in the Billing Desk: Prepare e-commerce orders by checking product details on the computer and collecting items from the store's warehouse. Products may be located on shelves at varying heights, so the use of ladders or stools may be required.
• C&C (Click & Collect) Orders: Ensure timely preparation and processing of C&C orders for same-day customer pickup.
• Billing Operations: Handle various billing tasks such as printing labels for orders.
  • Preparing items for gift wrapping when required, which involves additional handling and packaging.
  • Item peeling, removing security tags, assembling boxes, and scanning the box barcode.