Dutch-Speaking Customer Support Rep I Onsite in Greece I Relocation Support

WW Talents; Lisboa; Presencial; EUR 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Onboarding and training

Career development

Global company exposure

Resumo da oferta

WW Talents in Greece is seeking Dutch-speaking Customer Support Representatives to join an international team. You will provide high-quality customer service across products and services, resolve inquiries, and guide customers toward effective solutions in a fast-paced environment.

As part of our relocation-focused program, you will receive onboarding, training, and ongoing coaching, with a competitive gross monthly salary and a clear pathway for career development within a global organization.

Qualificações

• Native or near-native Dutch (C1 preferred).
• Fluent English.
• Excellent written communication.
• Strong computer literacy and internet navigation.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Customer support experience is an advantage but not required.
• Customer-focused mindset with strong problem-solving skills.

Responsabilidades

• Provide professional customer support via chat, call, email.
• Assist customers with account-related questions and service inquiries.
• Troubleshoot issues and guide customers toward effective solutions.
• Handle account management requests and service-related concerns.
• Escalate complex cases when necessary while ensuring timely resolution.
• Accurately document customer interactions and case resolutions.
• Stay up to date with products, tools, and internal processes.
• Meet quality and productivity targets while delivering an exceptional customer experience.

Conhecimentos

Dutch language (native/C1)

English (Fluent)

Written communication

Computer literacy

Microsoft Office

Multitasking

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Live, Work & Grow in Greece!

We're looking for Dutch-Speaking Customer Support Representatives to join an international team in Greece, where you'll enjoy career growth, a multicultural workplace, and an incredible Mediterranean lifestyle. Whether you're looking to kick-start your international career or take the next step in customer service, this is your opportunity to gain valuable experience while living in one of Europe's most vibrant destinations.

Location: Greece

About the Role

As a Dutch-Speaking Customer Support Representative, you'll provide high-quality customer service to customers across a variety of products and services. You'll help resolve customer inquiries, troubleshoot issues, and deliver an outstanding customer experience.

Key Responsibilities

• Provide professional customer support via chat, call, email.
• Assist customers with account-related questions and general service inquiries.
• Troubleshoot issues and guide customers toward effective solutions.
• Handle account management requests and service-related concerns.
• Escalate complex cases when necessary while ensuring timely resolution.
• Accurately document customer interactions and case resolutions.
• Stay up to date with products, tools, and internal processes.
• Meet quality and productivity targets while delivering an exceptional customer experience.

What We're Looking For

• Native or near-native Dutch (at least C1 preferred).
• Fluent English.
• Excellent written communication skills.
• Strong computer literacy and internet navigation skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Previous customer support experience is an advantage but not required.
• A customer-focused mindset with strong problem-solving skills.

Salary & Benefits

• Gross Monthly Salary: €1,500x14 month
• Performance bonusbased on target achievement.
• Paid onboarding and comprehensive training.
• Continuous coaching and professional development.
• Career growth opportunities within a global organization.

Relocation Package

We make your move to Greece as smooth as possible with a comprehensive relocation package, including:

• 4 weeks of hotel accommodation upon arrival.
• Flight ticket to Greece.
• Airport pick-up upon arrival.
• Real estate agency fee coverage to help you secure long-term accommodation.

Working Schedule

• Full-time position.
• 5 days/week, 8 hours/day with rotating shifts

Training & Career Development

From your first day, you'll receive all the support you need to succeed.

• Comprehensive onboarding program.
• Dedicated nesting period.
• Ongoing coaching and mentoring.
• Continuous product and skills training.
• Regular feedback sessions and career development opportunities.
• Team-building activities and company events.

Why Join?

• Live and work in beautiful Greece.
• Enjoy a vibrant Mediterranean lifestyle with over 300 days of sunshine each year.
• Join a diverse, international team with colleagues from around the world.
• Build valuable experience in customer support within a global organization.
• Benefit from continuous learning and long-term career development opportunities.
• Experience an excellent work-life balance while advancing your international career.