Dutch Speaking Customer Support: Remote in Greece

WW Talents; Lisboa; Híbrido; EUR 15 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Hotel accommodation

Flight reimbursement

Documentation assistance

Training accommodation

Remote work from Greece

Resumo da oferta

WW Talents is seeking a Dutch Speaking Customer Service Representative to support Dutch and English-speaking customers. The role begins onsite in Athens with the potential to transition to remote work from Greece after the initial period, offering a full-time position and relocation support.

You will join an international customer support team, delivering high-quality service, handling inquiries and resolving issues while maintaining accurate records and meeting performance targets.

Qualificações

• Fluent or native-level Dutch (C1/C2).
• Fluent English.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Customer-focused and empathetic approach.

Responsabilidades

• Provide professional customer support in Dutch and English.
• Handle customer inquiries, requests and complaints.
• Identify customer needs and provide accurate solutions.
• Resolve customer issues and escalated complex cases when necessary.
• Maintain accurate records of customer interactions.
• Follow customer service procedures and quality standards.
• Meet individual and team performance targets.
• Collaborate with an international and multicultural team.
• Deliver an excellent customer experience across every interaction.

Conhecimentos

Dutch language fluency

English fluency

Communication skills

Problem-solving

Customer focus

International environment

Rotational shifts

Descrição da oferta de emprego

WW Talents is seeking a Dutch Speaking Customer Service Representative to support Dutch and English-speaking customers. The role begins onsite in Athens with the potential to transition to remote work from Greece after the initial period, offering a full-time position and relocation support.

You will join an international customer support team, delivering high-quality service, handling inquiries and resolving issues while maintaining accurate records and meeting performance targets.