Dutch Customer Advisor for Abbott Diabetes Care - Portugal

Foundever; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading customer support company in Portugal is seeking a Dutch Customer Support Specialist to provide expert assistance with diabetes care products. This role requires proficiency in Dutch and strong English communication skills. You'll be responsible for resolving customer queries and creating valued customer experiences. Benefits include a relocation package, professional training, and private healthcare after six months.

Serviços

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities

Wellness program

Job stability

Excellent work culture

Qualificações

• Desire to learn and advance; be a curious investigator and problem solver.
• Must hold EU citizenship or valid work permit for Portugal.
• Must be a local candidate or willing to relocate to Portugal.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships with customers.

Conhecimentos

Native or proficient level of Dutch (C2)

Intermediate level of English (B2)

Strong communication skills

Analytical and problem solving skills

Attention to detail

Descrição da oferta de emprego

Come and work with us.

Do you want to contribute to healthcare and well-being around the world?

Are you Dutch native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Portugal?

So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.

As a customer service specialist in this project, your daily responsibilities will include:

• Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
• Offer specialized customer support through written and phone communication
• Provide information regarding purchasing procedures, orders' tracking, and deliveries
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Dutch (C2)
• Intermediate level of English (at least B2) for training and documentation
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal

Benefits.

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life‑long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!