Distributed Cloud | Junior Application Support Engineer

Devoteam; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading technology firm in Lisbon is looking for a motivated Junior App Support to join their team. This role is ideal for those starting their IT careers, focusing on application support, Linux environments, and SQL databases. Responsibilities include assisting in technical support, database management, and learning about automation through scripting. The ideal candidate has a strong desire to learn, foundational SQL and Linux knowledge, and fluency in English.

Qualificações

• Foundational knowledge of SQL with ability to write basic queries.
• Foundational knowledge of Linux for system administration.
• Interest in Shell Scripting and/or Python.

Responsabilidades

• Assist with Level 1 and 2 technical support for applications.
• Help with basic troubleshooting on SQL databases.
• Support the administration of Linux servers.

Conhecimentos

Desire to learn

Problem-solving skills

Attention to detail

Communication skills

Teamwork skills

Ferramentas

SQL

Linux

Bash/Shell Scripting

Python

Descrição da oferta de emprego

Overview

At Devoteam, we believe that technology with strong human values can actively drive change for the better. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

We are looking for a motivated Junior App Support with a desire to learn and grow to join our team. This is an excellent opportunity for anyone starting their IT career who wants to develop their skills in application support. This professional will play a supporting role in diagnosing incidents, system maintenance, and optimization, with a special focus on Linux environments and SQL databases.

• Application Support: Assist the team with Level 1 and 2 technical support for various applications, helping with incident diagnosis and resolution.

• Database Management (SQL): Help with basic troubleshooting and maintenance tasks on SQL databases.

• Linux System Administration: Support the maintenance and administration of Linux servers, monitoring performance and identifying issues.

• Monitoring: Learn to use monitoring systems to proactively identify performance problems.

• Problem Analysis and Resolution: Investigate the root cause of simple issues and assist in implementing solutions.

• Automation and Scripting: Have the opportunity to learn and contribute to the development of scripts (primarily Bash/Shell Scripting and Python) to automate tasks.

• Technical Documentation: Help create and maintain technical support documentation.

• Collaboration: Work closely with development and other teams to resolve issues and optimize applications.

Qualifications

• A strong desire to learn and grow in the application support field.

• Foundational knowledge of SQL (the ability to write basic queries).

• Foundational knowledge of Linux (basic system administration and command line usage).

• An interest in Shell Scripting (Bash) and/or Python.

• Problem-solving skills and attention to detail.

• Excellent communication and teamwork skills.

• Fluency in English (spoken and written).

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.