Director, Product Management - Strategic growth

MasterCard; Lisboa; Presencial; EUR 120 000 - 180 000; Tempo integral

Resumo da oferta

Mastercard Academy is Mastercard's global learning platform, helping financial institutions, businesses and professionals build capabilities to succeed in a digital economy. The Academy delivers learning experiences, certifications and insights that accelerate growth and strengthen resilience for Mastercard’s customers.

The Director, Product Management - Strategic growth will shape the long-term strategy for the Academy, drive growth, and lead the portfolio with cross-functional collaboration

Qualificações

• Experience leading strategic product initiatives with measurable commercial impact.
• Ability to develop product strategy and multi-year growth plans.
• Strong communication and stakeholder management.
• Knowledge of payments or digital technologies is preferred.

Responsabilidades

• Define and execute product strategy, roadmap and commercialization plans.
• Drive long-term engagement and revenue growth across Academy Professional.
• Partner with internal and external leaders to create differentiated learning experiences.
• Lead cross-functional initiatives across Product, Marketing, Sales, Technology.
• Own the product lifecycle—from opportunity to launch and optimization.
• Leverage insights to improve learner outcomes and commercial performance.
• Develop scalable go-to-market strategies for regional teams.
• Drive innovation including AI-enabled learning and certifications.

Conhecimentos

Strategic product management

P&L ownership

Stakeholder management

Learning technology

Cross-functional leadership

Descrição da oferta de emprego

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Product Management - Strategic growth

Overview Mastercard Academy is Mastercard's global learning platform, helping financial institutions, businesses and professionals build the capabilities needed to succeed in an increasingly digital economy. Bringing together Mastercard's expertise with leading external thought leaders, the Academy delivers learning experiences, certifications and insights that enable customers to accelerate growth, strengthen resilience and prepare for the future of payments and commerce. This team is responsible for shaping the long-term strategy and growth of Mastercard Academy globally by:

• Defining the product vision, value proposition and commercialization strategy
• Driving long-term engagement, adoption and customer lifetime value across Academy products
• Identifying strategic learning priorities and thought leadership opportunities aligned to Mastercard's business strategy
• Scaling innovative learning solutions across regions and customer segments
• Leading the Academy product portfolio, strategic initiatives and multi-year P&L growth

Primary Responsibilities

The Director, Product will be responsible for driving the long-term growth and strategic evolution of Mastercard Academy Professional by:

• Define and execute product strategy, roadmap and commercialization plans that drive sustainable revenue growth and customer engagement across the Academy Professional portfolio.
• Identify emerging industry trends, capability gaps and customer needs to develop new learning products, certifications and thought leadership initiatives.
• Partner with internal business leaders, product teams and external industry experts to create differentiated learning experiences that reinforce Mastercard's position as a trusted advisor.
• Lead strategic cross-functional initiatives spanning Product, Services, Consulting, Marketing, Sales, Regional teams and Technology to accelerate Academy growth.
• Own the product lifecycle—from market opportunity assessment and business case development through launch, optimization and portfolio evolution.
• Use customer insights, learning analytics and market intelligence to continuously improve engagement, adoption, learner outcomes and commercial performance.
• Develop scalable go-to-market strategies that enable regional teams to successfully position, sell and grow Academy offerings globally.
• Drive innovation across digital learning experiences including certifications, simulations, AI-enabled learning and personalized learning pathways.
• Build strategic partnerships that expand Academy reach, credibility and market impact.
• Manage and grow the Academy product P&L, balancing long-term strategic investments with commercial performance and operational excellence.
• Act as the voice of the customer while championing the Academy vision across Mastercard.

About You

Experience leading strategic product initiatives with measurable commercial impact, preferably within learning, technology or professional services. Demonstrated ability to develop product strategy and execute against multi-year growth objectives. Strong commercial acumen with experience managing or influencing product P&Ls, business cases and investment decisions. Ability to identify market opportunities and translate customer insights into scalable products and experiences. Experience working across highly matrixed global organizations and influencing senior stakeholders. Excellent strategic thinking, prioritization and problem-solving skills. Strong executive communication and storytelling abilities. Experience building partnerships across Product, Sales, Consulting, Marketing and Technology organizations. Knowledge of payments, financial services or digital technologies is preferred. Consulting or strategy experience is a strong plus.

What this changes

Compared to the current version, this reframes the role from "running training events" to "building and growing a global learning business." It emphasizes:

• Strategic product management
• Thought leadership
• Multi-year P&L ownership
• Customer engagement and adoption
• Innovation (AI, certifications, learning pathways)
• Market expansion
• Commercial growth
• Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.