Danish-Speaking Customer Service & Support Opportunities Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading international talent agency is seeking Danish-speaking professionals for customer service roles in Lisbon, Portugal. The position involves assisting customers via phone and online, ensuring satisfaction and meeting performance targets. Ideal candidates should have customer service experience and strong communication skills. The role offers health insurance, paid training, and relocation support.

Serviços

Health Insurance

Paid training and professional development

Relocation package including paid flight and accommodation

Qualificações

• Experience in customer service, sales, or tech support preferred.
• Enthusiastic, detail-oriented, and team player.
• EU citizenship or valid Portuguese residence.

Responsabilidades

• Provide support to Danish-speaking customers via phone, email, and chat.
• Assist with inquiries, orders, and technical issues.
• Ensure high customer satisfaction and accurate follow-up.
• Meet quality and performance targets (KPIs).
• Collaborate with international colleagues and management.

Conhecimentos

Fluent in Danish (C1/C2)

Good English (B2)

Communication skills

Problem-solving skills

Descrição da oferta de emprego

About the job Danish-Speaking Customer Service & Support Opportunities Lisbon, Portugal

Location: Lisbon, Portugal
Contract Type: Full-Time, Permanent
Work Model: On-Site

About the Opportunities

Join our international customer service teams in Lisbon, Portugal, supporting world-class brands in E-commerce, Technology, Digital Advertising, and Travel.

We’re looking for Danish-speaking professionals ready to take on an international experience — helping customers, solving problems, and growing their careers in a multicultural environment under the Lisbon sun.

Main Responsibilities

• Provide support to Danish-speaking customers via phone, email, and chat
• Assist with inquiries, orders, and technical issues
• Ensure high customer satisfaction and accurate follow‑up
• Meet quality and performance targets (KPIs)
• Collaborate with international colleagues and management

Your Profile

• Fluent in Danish (C1/C2) and good English (B2)
• Experience in customer service, sales, or tech support preferred
• Great communication and problem‑solving skills
• Enthusiastic, detail‑oriented, and team player
• EU citizenship or valid Portuguese residence

What’s Offered

• Health Insurance
• Paid training and professional development
• International and inclusive work culture

Relocation Package

• Paid flight to Lisbon
• 2–4 weeks of hotel accommodation on arrival
• Shared apartment
• Full support from the relocation and onboarding team