Danish speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Faro; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A consulting firm is looking for a Danish-speaking customer support advisor to provide remote assistance in Portugal. The role includes inbound communication with drivers in need of roadside support, requiring calmness and empathy. Relocation support, health insurance, and meal cards are included. Training is provided, and previous customer service experience is a plus.

Serviços

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualificações

• Native Danish speaker with B2 level English.
• Calm under pressure, friendly, and helpful.
• Able to work on rotating shifts (40 hours per week, 24/7; 2 days off).
• Customer service experience is a plus, but not required.

Responsabilidades

• Provide inbound assistance to drivers requesting roadside support.
• Communicate clearly and empathetically over the phone; no sales.
• Handle incoming calls and respond calmly in emergency situations.
• Coordinate basic support steps as needed.

Descrição da oferta de emprego

Overview

Danish speaker (C1) customer advisor - full remote - Portugal

Job Opportunity: Danish-Speaking Customer Support Advisors Remote from Portugal (with Relocation). Start Date: 5 June. Location: Portugal (Remote with full relocation support). Relocation Package: Included (flight + accommodation support).

This is a priority project with limited spots.

About the Role

As part of the customer support team, you will provide simple inbound assistance to drivers in need of roadside support. No sales involved just clear and empathetic communication over the phone. You’ll handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Responsibilities

• Provide inbound assistance to drivers requesting roadside support
• Communicate clearly and empathetically over the phone; no sales
• Handle incoming calls and respond calmly in emergency situations
• Coordinate basic support steps as needed

Qualifications

• Native Danish speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours per week, 24/7; 2 days off)
• Customer service experience is a plus, but not required

What’s on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development