Danish Customer Support Agent for Apple – Lisbon, Portugal

Lansera AB; Portugal; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A multinational customer experience firm seeks Danish-speaking customer support agents to join the team in sunny Lisbon, Portugal. Candidates will provide top-notch support for Apple’s small and medium-sized business clients while enjoying benefits like free accommodation and relocation support. Ideal candidates possess fluency in Danish and good English, along with strong communication and problem-solving skills.

Serviços

Relocation with a refunded flight ticket

Free accommodation in company-shared apartments

Modern onboarding program

Continuous development opportunities

Career progression opportunities

Meal allowance

Free Portuguese lessons

Fun company events

Qualificações

• Fluency in Danish (spoken and written) is essential.
• Good command of English (minimum B1 level) required.
• Excellent communication, multitasking, and problem-solving skills are necessary.

Responsabilidades

• Provide first-class phone, email, and chat support to customers.
• Troubleshoot and resolve customer issues efficiently.
• Work in a dynamic international environment alongside colleagues.

Conhecimentos

Fluency in Danish

Good command of English

Excellent communication skills

Multitasking abilities

Problem-solving skills

Logical thinking

Strong analytical skills

Formação académica

Valid high school diploma

Descrição da oferta de emprego

Lisbon, Portugal | Full-Time | Multinational Team

Are you ready to work for one of the world's most iconic tech companies while living your best life in sunny Lisbon? We are looking for Danish-speaking customer support agents to join the Apple team!

About the Company

Our client is a global leader in customer experience outsourcing, operating in 88 countries and serving 170+ markets. With over 420,000 employees worldwide, they provide top-tier services in customer care, technical support, and more – and now you can be part of it.

What You’ll Be Doing

• Provide first-class phone, email, and chat support to Apple’s small and medium‑sized business clients
• Troubleshoot and resolve customer issues with care and efficiency
• Work in a dynamic and international environment alongside passionate and supportive colleagues
• Be part of a brand that values innovation, excellence, and user experience

What We’re Looking For

• Fluency in Danish (spoken and written)
• Good command of English (minimum B1 level)
• Excellent communication, multitasking, and problem‑solving skills
• Logical thinking and strong analytical skills
• Valid high school diploma and a clean criminal record

What We Offer

• Relocation to Lisbon with a refunded flight ticket
• Free accommodation in company‑shared apartments (or higher salary if you prefer to arrange your own)
• A modern onboarding program and continuous development opportunities
• Work in a multicultural team (91+ nationalities!)
• Career progression – opportunities to grow into Team Lead or Manager roles
• Meal allowance (paid via tax‑free card/ticket)
• Access to free Portuguese lessons
• Fun company events: surf sessions, karaoke nights, football tournaments & more

Salary & Benefits

• With free accommodation: approx. 1,300/month gross
• Without accommodation: approx. 1,550/month gross
• Bonus: Up to 200/month based on performance
• Additional 300/month if you opt for no company housing

Why Lisbon?

Warm weather, the Atlantic Ocean, mountains, and rich culture
Low cost of living and high quality of life
Friendly locals and a safe environment
No need to speak Portuguese – most locals speak English

Ready to join the Apple team in one of Europe’s most vibrant cities? Apply today – your next adventure starts here!