Danish Content Moderator in Lisbon (With Relocation Package)

Cross Border Talents; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Resumo da oferta

A dynamic digital company in Lisbon is seeking a Content Moderator to ensure respectful and inclusive online communities. The role involves reviewing user-generated content and requires proficiency in Danish and customer support experience. Competitive salary, meal allowance, and health & life insurance are offered, along with relocation assistance.

Qualificações

• At least one year of experience in customer support.
• EU citizenship or a Portuguese residency card is required.
• EU citizenship or Portuguese residency.
• At least 1 year in customer support.
• Strong analytical, leadership and communication abilities.

Responsabilidades

• Review and assess various content formats for compliance.
• Handle user appeals with professionalism and empathy.
• Collaborate with cross-functional teams for content alignment.
• Collaborate with cross-functional teams to ensure content aligns with legal and ethical standards.
• Monitor trends to identify potential risks and mitigation.
• Suggest tools/workflow improvements to enhance moderation performance.

Conhecimentos

Proficiency in Danish (C2 level)

Proficiency in English (B1 level)

Strong analytical abilities

Leadership skills

Communication abilities

Learning mindset

Customer support experience

Descrição da oferta de emprego

Danish Content Moderator in Lisbon (With Relocation Package)

Looking for a Fresh Start? Discover Career Opportunities in Lisbon – Where Innovation Meets Coastal Living!

Ready to make a real impact in the digital world while enjoying the lifestyle of one of Europe’s most dynamic seaside cities? If you're committed to fostering respectful and inclusive online communities, this could be the perfect role for you.

We’re hiring a Content Moderator to join our team and contribute to safer, more positive digital interactions—right from the heart of Lisbon.

Role Overview:

As a Content Moderator, you'll review and assess user-generated content to ensure it aligns with community guidelines. Your precision, fairness, and sense of responsibility will help safeguard users and support a welcoming online environment.

Key Responsibilities:

• Review and assess various content formats (text, images, videos, links) to ensure compliance with platform policies

Apply moderation standards consistently and objectively across all cases

Handle user appeals with professionalism, empathy, and transparency

Collaborate with cross-functional teams to ensure content aligns with legal and ethical standards

Monitor trends and behaviors to proactively identify potential risks

Provide input on tools and workflows to enhance moderation performance and user safety

Requirements:

• Proficiency in Danish (C2 level)
• Proficiency in English (B1 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?Apply now and take the first step toward fostering safer online communities!