Czech-Speaking Hospitality Support Specialist — Remote After Training

RDN CONS; Braga; Híbrido; EUR 21 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Training provided

Onsite training Athens

Remote work after training

Competitive salary

Bonuses & benefits

Multicultural environment

Continuous development

Hospitality project experience

Resumo da oferta

RDN CONS is seeking a Czech-speaking Customer Service Representative for its hospitality and travel projects based in Athens. You will assist Czech-speaking customers, handle reservations and inquiries, and contribute to a high standard of service during the onboarding training onsite in Greece.

After training, you may work remotely from anywhere in Greece while remaining part of an international team. The role offers relocation support, paid training, and opportunities to build experience in a

Qualificações

• Fluent Czech.
• English at B2 level or higher.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused.
• Good computer skills and ability to learn new systems.
• Ability to work effectively in an international and multicultural environment.
• Previous customer service or hospitality experience is an advantage, but not necessarily required.
• Willingness to relocate to Greece and attend the initial training onsite in Athens.

Responsabilidades

• Providing professional customer support in Czech.
• Assisting customers with enquiries related to reservations, services and general account matters.
• Handling customer requests via different communication channels.
• Identifying issues and providing appropriate solutions.
• Ensuring a positive and professional customer experience.
• Accurately recording relevant information and following internal procedures.
• Collaborating with colleagues and other departments when additional support is required.

Conhecimentos

Fluent Czech

English (B2+)

Strong communication

Customer-oriented

Ferramentas

CRM systems

Descrição da oferta de emprego

RDN CONS is seeking a Czech-speaking Customer Service Representative for its hospitality and travel projects based in Athens. You will assist Czech-speaking customers, handle reservations and inquiries, and contribute to a high standard of service during the onboarding training onsite in Greece.

After training, you may work remotely from anywhere in Greece while remaining part of an international team. The role offers relocation support, paid training, and opportunities to build experience in a