Customer Support Specialist (Italian Speaker) - Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A dynamic service company in Lisbon is seeking an Italian-speaking Customer Support Specialist to deliver top-level service. Responsibilities include managing inquiries via phone, chat, and email while solving problems with empathy. The ideal candidate will be fluent in Italian and possess a good level of English, along with the legal right to work in Portugal. Benefits include a complexity bonus, meal allowance, and health insurance.

Serviços

Complexity bonus

Daily meal allowance

Transport allowance

Health insurance

Qualificações

• Must have a legal right to work in Portugal.

Responsabilidades

• Manage customer inquiries efficiently via phone, chat, and email.
• Solve problems with empathy and professionalism.
• Contribute to the continuous improvement of the service.

Conhecimentos

Italian native or fluent speaker

Good level of English

Descrição da oferta de emprego

Overview

Customer Support Specialist (Italian Speaker) - Lisbon

Location and Contract

Location: Lisbon, Portugal

Contract Type: Fixed-Term (6 months)

About the Role

We are looking for a motivated Italian-speaking Customer Support Specialist to provide top-level service to our clients and grow within our dynamic Lisbon team.

Key Responsibilities

• Manage customer inquiries efficiently via phone, chat, and email.
• Solve problems with empathy and professionalism.
• Contribute to the continuous improvement of the service.

Profile

• Italian native or fluent speaker.
• Good level of English.
• Legal right to work in Portugal.

What We Offer

• Complexity bonus.
• Daily meal allowance, transport allowance, and health insurance.

Start your journey with us and make a difference!