Customer Support Specialist (Italian Speaker)

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A dynamic customer service company in Lisbon is seeking an Italian-speaking Customer Support Specialist to manage inquiries and provide professional service. The ideal candidate will be fluent in Italian and have a good level of English. This position offers competitive benefits including a complexity bonus, meal and transport allowances, and health insurance.

Serviços

Complexity bonus

Daily meal allowance

Transport allowance

Health insurance

Qualificações

• Italian native or fluent speaker.
• Good level of English.
• Legal right to work in Portugal.

Responsabilidades

• Manage customer inquiries efficiently via phone, chat, and email.
• Solve problems with empathy and professionalism.
• Contribute to the continuous improvement of the service.

Conhecimentos

Customer inquiry management

Problem-solving

Empathy

Communication in Italian

Communication in English

Descrição da oferta de emprego

Customer Support Specialist (Italian Speaker)

About the Role: We are looking for a motivated Italian-speaking Customer Support Specialist to provide top-level service to our clients and grow within our dynamic Lisbon team.

Key Responsibilities

• Manage customer inquiries efficiently via phone, chat, and email.
• Solve problems with empathy and professionalism.
• Contribute to the continuous improvement of the service.

Profile

• Italian native or fluent speaker.
• Good level of English.
• Legal right to work in Portugal.

What We Offer

• Complexity bonus.
• Daily meal allowance, transport allowance, and health insurance.

Start your journey with us and make a difference!