Customer Support Specialist French Speaker

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer service provider is seeking motivated individuals to join their on-site team in Lisbon. This role involves assisting customers in French and ensuring high-quality service in a dynamic environment. Candidates will enjoy a relocation package, meal and transport allowances, and health insurance from day one. Join now to advance your career in a vibrant city under the Portuguese sun.

Serviços

Relocation Package

Meal Allowance

Transport Allowance

Health Insurance

Qualificações

• Fluent in French (C2) and proficient in English (B2).
• Experience in customer service is a plus.
• Adaptability in a dynamic environment.

Responsabilidades

• Assist customers via phone, email, and chat in French.
• Handle inquiries with professionalism and empathy.
• Resolve issues and guide users with provided solutions.
• Work with internal teams to ensure a smooth customer experience.

Conhecimentos

Strong communication skills

Empathy

Problem-solving

Descrição da oferta de emprego

Are you ready for your next career step under the Portuguese sun?
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

• Assist customers via phone, email, and chat in French
• Handle inquiries with professionalism and empathy
• Resolve issues and guide users with provided solutions
• Work with internal teams to ensure a smooth customer experience

Language Requirements

• French: C2
• English: B2

Work Schedule

• Monday to Saturday (including bank holidays)
• 08:00 AM 06:00 PM (Portuguese time)
• Days off: Sunday + 1 rotational day per week

What We Offer

• Relocation Package (for candidates moving from outside Portugal):
  • Flight reimbursement up to 400 after 6 months of employment (economy class)
  • Room in a shared apartment (maximum 12 months), rent 280/month (all bills included, directly deducted from salary)
• Meal Allowance: 7.23 per working day
• Transport Allowance: 20 per month
• Health Insurance: Available from day 1 (with a monthly contribution); becomes free after 6 months of contract

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!