Customer Support Representative German or French Speaker - PORTO

Cross Border Talents; Porto; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A customer experience company based in Porto is seeking enthusiastic professionals for a customer service role. This position requires fluency in German or French and strong communication skills. You will handle inquiries across various channels and benefit from a supportive work environment with training and relocation assistance. Weekends off and meal allowances included.

Serviços

Paid initial training

Continuous development

Meal allowance

Relocation package

Friendly and international work environment

Qualificações

• Previous experience in customer service or contact center preferred.
• Valid right to work in Portugal (EU ID, residence card, or relevant visa documents).

Responsabilidades

• Handle customer inquiries with professionalism and efficiency.
• Deliver high-quality support across phone, email, or chat channels.
• Collaborate with team members to ensure seamless customer service.

Conhecimentos

Fluency in German or French (C1 minimum)

Strong communication skills

Problem-solving mindset

Descrição da oferta de emprego

Overview

Porto | Monday to Friday | On-site

Join a dynamic customer experience team in Porto where your language skills will make a real difference! We're looking for enthusiastic professionals who enjoy helping people and want to build a career in a multicultural environment.

Responsibilities

• Handle customer inquiries with professionalism and efficiency
• Deliver high-quality support across phone, email, or chat channels
• Collaborate with team members to ensure seamless customer service

Qualifications

• Fluency in German or French (C1 minimum)
• Strong communication skills and problem-solving mindset
• Previous experience in customer service or contact center (preferred)
• Valid right to work in Portugal (EU ID, residence card, or relevant visa documents)

What’s In It For You

• Monday to Friday schedule with weekends off
• Paid initial training and continuous development
• Meal allowance and other employee benefits
• Supportive relocation package for candidates outside Portugal, including shared accommodation and flight reimbursement
• Friendly and international work environment