Customer Support-Portuguese with French Language

Velenosi & Meredith Consulting; Porto; Presencial; EUR 20 000 - 28 000; Tempo integral

Resumo da oferta

A consulting company in Porto is seeking a Customer Support representative fluent in French. The role involves assisting customers with subscriptions, billing, and technical issues, while offering personalized solutions. No prior experience is required, making this an excellent opportunity for those looking to start their careers in customer service. Attractive salary and bonus structures are included.

Serviços

Monthly Salary Base

Performance Bonus

Private Medical Insurance after 4 months

Transportation reimbursement up to 40

Qualificações

• No previous experience required.
• Must be fluent in French.

Responsabilidades

• Assist customers across various channels to answer their questions on subscription, billing, technical troubleshooting, and other topics.
• Receive incoming calls from customers and provide guidance and support.
• Offer personalized solutions and help customers navigate products or services.

Conhecimentos

French Native or Strong C2

Descrição da oferta de emprego

Job title

Customer Support-Portuguese with French Language

Overview

Job Openings Customer Support-Portuguese with French Language

About the job

Project Telecom

Schedule

Monday to Saturday - rotating shifts
7am - 7pm

JD overview

Receive incoming calls from the company customers
Welcome and advise the company customers
Offer personalized solutions on every call

Responsibilities

• Assist customers across various channels to answer their questions on subscription, billing, technical troubleshooting and other topics
• Receive incoming calls from customers and provide guidance and support
• Offer personalized solutions and help customers navigate products or services

Qualifications

• No previous experience required
• French Native or Strong C2

Location

Office Location Porto

Recruitment steps

Tests + Hiring Manager Interview

Conditions & Benefits

• Monthly Salary Base (x14)
• Monthly Language Bonus 0
• Performance Bonus (x12) 100 three first months then up to performance
• Private Medical Insurance after 4 months: transportation reimbursement up to 40

Interested candidates

Interested Candidates should send their CVs to : [e-mail]