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A consulting firm in Porto is hiring for a Customer Support position targeting Italian speakers. The role includes assisting customers with inquiries about subscriptions, billing, and technical issues. No experience is needed, but sales skills are a plus. The schedule is Monday to Saturday with rotating shifts. This role offers benefits like private medical insurance and performance bonuses.
Project Bouygues Telecom
Schedule
Monday to Saturday - rotating shifts
7am - 7pm
Summarized JD
Assist our customers across various channels to answer their questions on
subscription, billing, technical troubleshooting and other topics
Mandatory Skills No previous experience is required;
Italian Native or Strong C2
Sales skills is advantage
Location
Office Location Porto
Recruitment Steps Tests + Hiring Manager interview
Conditions & Benefits
Monthly Salary Base
Monthly Language Bonus 0
Performance Bonus
Private Medical Insurance after 4 months: transportation reimbursement
JD overview
Receive incoming calls from Bouygues Telecom customers
Welcome and advise Bouygues Telecom customers
Offer personalized solutions on every call
Live the Bouygues Telecom culture and share it on a daily basis with your