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Customer Support-Italian Speaker

Velenosi & Meredith Consulting

Porto

Presencial

EUR 20 000 - 30 000

Tempo integral

Há 15 dias

Resumo da oferta

A consulting firm in Porto is hiring for a Customer Support position targeting Italian speakers. The role includes assisting customers with inquiries about subscriptions, billing, and technical issues. No experience is needed, but sales skills are a plus. The schedule is Monday to Saturday with rotating shifts. This role offers benefits like private medical insurance and performance bonuses.

Serviços

Monthly salary base
Language bonus
Performance bonus
Private medical insurance after 4 months
Transportation reimbursement

Qualificações

  • No previous experience is required.
  • Sales skills are considered an advantage.

Responsabilidades

  • Assist customers through various channels for questions on subscription.
  • Answer billing inquiries and technical troubleshooting.
  • Offer personalized solutions during calls.

Conhecimentos

Italian Native or Strong C2
Sales skills
Descrição da oferta de emprego
About the job Customer Support-Italian Speaker

Project Bouygues Telecom

Schedule

Monday to Saturday - rotating shifts

7am - 7pm

Summarized JD

Assist our customers across various channels to answer their questions on

subscription, billing, technical troubleshooting and other topics

Mandatory Skills No previous experience is required;

Italian Native or Strong C2

Sales skills is advantage

Location

Office Location Porto

Recruitment Steps Tests + Hiring Manager interview

Conditions & Benefits

Monthly Salary Base

Monthly Language Bonus 0

Performance Bonus

Private Medical Insurance after 4 months: transportation reimbursement

JD overview

Receive incoming calls from Bouygues Telecom customers

Welcome and advise Bouygues Telecom customers

Offer personalized solutions on every call

Live the Bouygues Telecom culture and share it on a daily basis with your

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